Domain Connection: Agents must provide access to their domain registrar (e.g., GoDaddy, Google Domains). Agents must remove 2-factor authentication (2FA) from their domain hosting account. Blaiz Marketing is not liable for downtime caused by third-party hosting providers and if 2FA is not removed within 30 days of notice sent from Blaiz Marketing, the product will be delivered as is and considered final.

MLS Configuration: IDX integration may require signatures or approvals from the Agent and Broker. Delays from MLS or Broker compliance departments are outside of Blaiz Marketing’s control.

Contact Forms & Tagging: Blaiz Marketing will configure forms and tagging as outlined; however, agents are responsible for confirming proper delivery of and automations for leads within their CRM.

Custom Pages & Flex Pages: Page designs are based on Blaiz Marketing’s templates and customized for the agent’s brand. Requests that require major layout changes, custom coding, or advanced features will be quoted separately.

Agent Attraction Page: Includes a landing page and form setup with tagging. Additional features (such as email automation or integrations with third-party software) are considered advanced add-ons and may incur extra charges.

Website Concierge Service: Limited to 5 small updates per month (e.g., headshot, bio edits, testimonial updates, event info, link changes, and minor wording updates). Does not include complete redesigns, new landing pages, or structural changes. Major updates will be billed separately at current hourly/project rates. Unused updates do not roll over month-to-month. All concierge edits will be completed within 21 days of the form submission. To cancel web concierge service, email [email protected] with Subject: Cancel Web Concierge

Content Responsibility: Agents are responsible for providing accurate information, headshots, bios, testimonials, and other brand-specific materials. Blaiz Marketing is not liable for any errors, omissions, or outdated information provided by the agent.

Third-Party Platforms: Some features (IDX, lead routing, social media integrations, domain hosting, etc.) may require third-party accounts, logins, or subscriptions. Agents are responsible for maintaining those accounts in good standing. Blaiz Marketing is not responsible for service outages, policy changes, or costs imposed by third-party platforms.

Data & Security: Some integrations may require 2-factor authentication. Agents must temporarily disable 2FA to complete integration with the agent present. Blaiz Marketing is not liable for lost passwords, access issues, or downtime due to agent-controlled settings.

Refund & Extension Policy: If required onboarding forms are not submitted within 30 days of purchase, Blaiz Marketing will not issue a full refund. A 50% refund will be honored upon request if sent within 30 days from the initial purchase to [email protected]. For extensions, Blaiz Marketing charges $49 per 30 days to keep the project active beyond the original 30-day window.